For bakeries, the holiday season is both a blessing and a gamble. Shoppers line up for plum cakes, gingerbread, and festive cookies. But once the season passes, trays of unsold stock can pile up fast. A holiday-themed bakery faces a tough balance: sell out without slashing prices too deeply.
That’s where our use case begins. Meet Sweet Seasons Bakery, a local shop that turned things around by using personalized discounts for bakery sales instead of generic markdowns. By the end, you’ll see how the right tool helps bakeries boost profits, reduce waste, and build loyalty during the peak holiday rush.
Sweet Seasons Bakery is a medium-sized shop. They sell holiday-themed bakery products – Christmas plum cakes, Eid cookies, Halloween cupcakes -through Shopify and local delivery. They serve both everyday retail customers and occasional bulk corporate gift buyers.
But holidays haven’t always been easy. Their biggest headaches?
The bakery wanted smarter discounting—something that rewarded loyal buyers, converted holiday-only shoppers, and encouraged corporate orders without undermining their regular pricing. That’s where personalized discounts became the missing piece.
Before switching to personalized discounts, Sweet Seasons Bakery tried the same strategies many merchants fall back on:
The problem? These tactics usually attracted bargain hunters, not loyal customers. Deep discounts cut into profits, while one-size-fits-all coupons didn’t reflect customer value. Corporate buyers who might have placed big catering orders saw no reason to commit early.
The result was predictable: margins squeezed, stock wasted, and seasonal spikes that didn’t translate into long-term growth. Sweet Seasons realized they needed a better way—something that targeted discounts by customer type and tied offers directly to holiday products, not the whole catalog.
This is where personalized discounting came in. Using a discount app, Sweet Seasons Bakery set up smarter, rule-based offers designed to maximize holiday sales while protecting profits.
Here’s how they did it step by step:
Go to your DiscountRay’s dashboard and select “personalized discount”.

After naming the discount, you’ll see the “offer discount(s)” section. Here you can choose the conditions and the discounts.
Segment customers: They grouped past holiday buyers, corporate contacts, high spenders, and first-time shoppers.
Set discount rules: Past buyers got 15% off their favorite items. New buyers got 10% to encourage a first purchase. Corporate clients received 20% off bulk orders.
Tie offers to seasonal products: Discounts only applied to holiday-themed bakery items like plum cakes and Eid cookie bundles, not the whole store.
Automate triggers: Deeper discounts are activated if certain items sat too long in inventory or as the holiday countdown ticked down.
Deliver offers smartly: Discounts were shared through festive emails, SMS reminders, and on-site banners.
App features that made it possible:
By shifting from blanket coupons to personalized discounts for bakery shoppers, Sweet Seasons preserved margins and made every deal feel special.
Sweet Seasons mapped their discount plan across the holiday calendar:
Each customer group saw the right deal at the right time. Repeat buyers felt rewarded, corporate clients secured their bulk orders, and late shoppers snapped up leftovers before they went stale. All without eroding margins the way sitewide sales had in the past.
By switching to personalized discounts, Sweet Seasons saw stronger results across the board:
Key takeaways:
Want to replicate Sweet Seasons’ success? Keep these tips in mind:
The key is balance: don’t flood every shopper with deep cuts. Instead, use targeted offers that reward the right people and move the right products at the right time.
Sweet Seasons Bakery transformed its holiday sales by replacing guesswork with personalized discounts. No more generic markdowns or wasted stock. Instead, they offered the right deal to the right customer at the right time.
If you run a holiday-themed bakery, this approach can change your sales season, too. With the best discount tool for the food business, you can sell more, waste less, and turn seasonal shoppers into loyal year-round buyers.
Ready to try it? Explore our personalized discount feature today and see how much smarter your next holiday season can be.
Use segmentation tools in your Shopify discount app to group buyers by past purchases, spending level, or order type, then set rules for each.
Yes. Rule-based personalization lets you set bulk pricing for corporate clients without changing retail prices.
Set inventory-based triggers that apply deeper discounts only when stock hasn’t moved by a certain date.
They protect margins, build loyalty, and make each offer feel relevant to the customer.