Frequently asked questions

There is a free plan. Growth is $14.00 a month or $134.40 a year, and Pro is $29.00 a month or $278.40 a year. Paying annually saves 20%.

Yes. The Starter plan is free, with quantity discounts and tiered pricing.

As many as you need. Every plan, including the free Starter plan, runs unlimited automatic discounts.

Growth and Pro both include a 14-day free trial.

$134.40 for the year comes to $11.20 a month.

No. Paying for a year costs 20% less than paying month to month. That is how the two billing cycles are priced, not a promotion that expires.

There is a 30-day money-back guarantee.

All charges are in USD and recur every 30 days through Shopify.

The discount widget renders through the DiscountRay app block, which you add to your theme once. On themes that do not support app blocks, the widget has no defined place to appear.

Open a product page, right-click the price under the product title and choose Inspect. The developer tools open with the element selected — copy its class and paste it into DiscountRay’s settings.

The Shopify App Store listing names Shopify Checkout, Shopify Admin, Shopify Functions, Shopify Markets, Multi Currency, PageFly, and MultiVariants – Bulk Order.

The app interface is available in 8 languages. This website is available in 7.

In the DiscountRay dashboard open App Settings, choose your language from the menu at the top right, enter your text and save.

The video appears on the Create New page. At the bottom of the video panel choose “Don’t display again” and it will not come back.

Not for five of the six discount types — they apply on their own once you have configured them. Discount codes are the exception, because a code is something the shopper types in at checkout.

It lets you set a discounted price on individual variants instead of one flat discount across the whole product. You assign a selling price per variant rather than calculating percentages, and you can vary it by quantity range.

A specific customer, a customer tag or list, a country, a cart value, or order history. This is the engine to use for B2B and wholesale pricing.

You set thresholds in ascending order, either by order value or by item quantity, and attach a reward to each one.

Yes. Bundle discounts, personalized discounts and milestone offers can all give a free gift or free shipping as the reward.

When a discount applies broadly — all products, a collection, a tag, a vendor or a type — exclude tags let you leave specific products out of it.

Yes. Bundle and personalized discounts both take active dates, so an offer can start and stop without you remembering to switch it off.

Yes, and the two do not simply add up — they compound. DiscountRay shows the combined result as you set the value, so a pair of modest discounts does not quietly become a large one.

No. It accounts for the discounts DiscountRay manages. It cannot see discounts created by other apps on your store.

Yes. Bundle and personalized discounts each carry a setting for whether they may combine with product, order or shipping discounts.

Discounts targeted at specific customers or customer tags need the shopper to be signed in, so they may not resolve at guest checkout. For those cases use a discount code instead.

Bulk generation produces up to 100,000 codes in a single batch, and you can export the batch as CSV.

A personalized single-use code is checked twice at checkout: the buyer’s email must match the address the code was issued to, and the code must not have been redeemed before. Both checks run at the discount-evaluation layer, not only in the admin.

You can set codes to expire after a period of inactivity.

Email support@discountray.com and a person will read it. We reply within 24 hours.

It is a badge Shopify awards to apps that meet its highest standards for performance, design and integration. DiscountRay currently holds it.

Yes. eFoli also publishes MultiVariants – Bulk Order, Push Bundle, Quotway, Order Rules, and Embedup.